Neuland North America

February, 2005  

Hello,

2005 is an exciting year at Neuland as increasing numbers of people in North America are talking about our products to friends and colleagues. I hope you enjoy our sale specials for February, as we have a great deal on the EuroPin MC bundle. Take a moment to read the article by Ellen Gottesdiener entitled; Retrospectives: Harvesting the Wisdom of Teams. Until next month!

Nick Chan
VP Sales & Marketing
www.neuland.biz



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Specials

Offers expire on February 25th, 2006


Clip Case - 15% Discount

Bundle consists of; 1 Clip case complete with materials, 40 black disposable markers.



Regular: $0.00 USD
Special:  $0.00 USD          Call 1-888-713-2333 to order






EuroPins - 15% Discount

Bundle consists of; 2 EuroPin MC foldable MeetingBoards and 2 MC carrying bags.



Regular: $0.00 USD
Special:  $0.00 USD           Call 1-888-713-2333 to order


 
Article

Retrospectives: Harvesting the Wisdom of Teams
written by, Ellen Gottesdiener

Sometimes, we have to slow down in order to speed up. Retrospectives allow for early learning and correction and may be your team's most powerful tool for process improvement.

Perhaps the single best way to improve your project results is not with new technology, the latest management craze, fancy Gantt charts or elaborate team-building sessions. Instead, just stop. Yes, your project community's best hope for success is to stop periodically and reflect on their work and interactions-to hold retrospectives.

You may be familiar with post-project retrospectives, sometimes called "post-mortems" (why not post-partum!?). Other names include lessons learned, debriefs, audits, after action reviews, and more. Unlike a classic meeting, which typically involves sharing information or status, a retrospective is a tool for learning that also generates new information and action plans. They should be conducted periodically, throughout the project.

In a retrospective, the team -- led by a skilled neutral facilitator -- explores not only the condition of the project's deliverables, but also the team's performance and the quality of their teamwork. The participants include everyone who was involved in creating the deliverables or was otherwise involved in the project during the timeframe being "retrospected".

Well-run retrospectives follow this overall structure:
  • Get ready
  • Explore the past
  • Understand the present
  • Decide the future
  • Retrospect the retrospective
Retrospectives can be as short as one or two hours, especially if the team is in a groove with the process and observes healthy team norms. Initially, plan for longer. Calibrate the timing and length of retrospective to the length of time under review or importance of milestone just completed.

Adult learning theory tells us that people need immediacy, relevance and self-direction for learning to stick. Retrospectives exploit these three needs. The content relates to everyday work. The team explores what works, what does not work, what puzzles them, what to learn from the just completed set of work, and how to adapt processes and techniques before starting anew.

Successful retrospectives share these characteristics:
  • They are planned
  • They are held multiple times throughout the project
  • They involve the project community
  • They are led by a neutral, skilled facilitator
  • They use data from the project
  • They acknowledge that feelings count
  • They follow a structure
  • They are the basis for change
Retrospectives provide team members with a specific way to review, play back, and think reflectively about not only how the project deliverables are working, but also how the group process is working (or not working), and this kind of learning is essential to ongoing success. They help the project community to become more self-sufficient and productive more quickly. They also promote internal and public commitment to corrective action and build not only a solid product, but also a healthy project community.

Ellen Gottesdiener, Principal Consultant at EBG Consultant has extensive experience as a professional workshop facilitator with particular focus on positively and productively engaging software development and business experts in defining and achieving shared goals. Visit her website to find out more www.ebgconsulting.com.


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Neuland North America Ltd.  6944 Roper Road,  Edmonton,  Alberta  T6B 3H9  Canada
phone: 1-888-713-2333   fax: 1-888-713-2555   email: sales@neuland.biz   web: www.neuland.biz